The report mentioned TCS’ sizeable investment in intellectual property such as TCS Cognix for Workspace and Secure Borderless Workspaces (SBWS), as its main strength. It highlighted the company’s well-defined modern offerings in support of digital workplace services, supported by dedicated cloud business units for Microsoft, AWS, and Google Cloud. It also cited that the company’s ability to measure and improve the overall employee experience through offerings such as Experience Level Agreements and experience elevation is also its major highlight.
“TCS leverages a human-centered design thinking approach using digital and cognitive technologies to help customers transform their workplace to enhance the experience, foster collaboration, and improve enterprise agility,” said Ashok Pai, Global Head, Cognitive Business Operations, TCS.
He further added that the company’s leadership position in the forte is a reflection of its vision, strategy, continued investments, customer-centricity in building innovative offerings, and capturing market success.
TCS offers a vast and comprehensive portfolio of consulting-led services across the workplace services value chain and leverages SBWS, its transformative operating model to enable touchless, agile, intelligent, and digital operations that deliver superior and unique business outcomes.
NelsonHall is the leading global analyst firm that helps organizations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.K., U.K., and Continental Europe, NelsonHall provides buy-side organizations with critical and detailed information on markets and vendors (including NEAT assessments) that helps them make fast and well-informed sourcing decisions.
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