TCS Assists AIB Life in Launching Ireland Operations with TCS BaNCS Integration

25 Jul 2023 , 02:48 PM

Tata Consultancy Services (TCS) has played a crucial role in facilitating the launch of AIB Life’s operations in Ireland. AIB Life is a joint venture between Allied Irish Banks plc and Great-West Lifeco.

TCS utilized its insurance platform, TCS BaNCS, to seamlessly integrate AIB’s extensive network of 120 financial advisors and cater to its 32 lakh customers. This integration enables customers to access a wide range of financial services, including life insurance and pensions, through mobile banking.

Jacquie Doyle, Chief Operating Officer of AIB Life, highlighted the joint venture’s 10-year partnership with TCS, aimed at building and operating a future-ready digital infrastructure. This digital transformation empowers customers to effectively plan their finances and investments with exclusive access to AIB life protection, pensions, and investment products.

TCS will provide comprehensive end-to-end administration, information technology, customer services, and claims handling from its global delivery center in Letterkenny, Donegal.

Vivekanand Ramgopal, President of BFSI Products and Platforms at TCS, emphasized that TCS BaNCS’ digital capabilities and configurability will enable AIB Life to differentiate itself in the Irish market. This differentiation will be achieved through innovative offerings that seamlessly support customers in their personal financial journeys.

For feedback and suggestions, write to us at [e-mail]