TCS to Modernize Georgia's Unemployment System with Cloud-Based Platform

5 Oct 2023 , 01:34 PM

Tata Consultancy Services (TCS) was chosen by the Georgia Department of Labor (GDOL) to replace its outdated unemployment system with a cloud-based platform. The legacy system, dating back to the 1980s, faced significant challenges during the pandemic, prompting the need for modernization.

TCS is selected for its expertise in unemployment insurance system modernization and a track record of successful projects in other states. The new web-based platform will simplify unemployment claims, document uploads, status checks, and updates for Georgians.

Enhanced security features aim to prevent fraud, save taxpayer money, and ensure benefits reach eligible recipients. The transformation aligns with GDOL’s goal to become a transparent and responsive agency, improving efficiency and customer experience.

TCS, a significant IT services recruiter in the US, employs over 2,300 people in Georgia. The partnership aims to create a seamless, secure unemployment system meeting evolving needs, reducing errors, and enhancing user experience.

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