Max Bupa Health Insurance Company Limited announced the appointment of Somesh Chandra as Director - Customer Services, Operations and Technology. This is in line with Max Bupa’s focus on strengthening its customer service portfolio. In this capacity, Somesh will be responsible for Customer Services, Operations and IT functions.
Somesh’s key responsibility will be to ensure proactive and high quality service to customers by strengthening the IT platform to ensure seamless service delivery. Max Bupa is committed to providing high quality service with SevaBhav to its increasing customer base and Somesh’s contribution will be key to achieve this.
Somesh will report to Manasije Mishra, Chief Executive Officer, Max Bupa and will be based out of the office headquarters in Delhi. Somesh joins Max Bupa from Religare Corporate Services and brings with him over 15 years of experience in the field of Management Consulting, IT and Operations.
Speaking about Somesh’s appointment, Manasije Mishra, Chief Executive Officer, Max Bupa said, “I am delighted to welcome Somesh on board. Customer centricity is at the heart of what we do at Max Bupa and with his rich experience Somesh will play a pivotal role in our continued efforts towards providing an unmatched customer service experience in health insurance. ”
An Electronics Engineer and a certified Project Management professional by qualification, Somesh has handled key portfolios in leadership roles at Religare, McKinsey, CSC and TCS.
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