Arvind Thakur, CEO, NIIT Technologies Ltd

"The edge in our business is a result of our agenda make the business smart through automation, scale our Digital business, and invest in our own industry platforms.”

Jun 29, 2016 11:06 IST IIFL Yash Ved |

Arvind Thakur, CEO, NIIT Technologies Ltd
Arvind Thakur, CEO, NIIT Technologies Ltd graduated in engineering from IIT- Kharagpur where he received the Institute Silver medal for ranking first in the department. Thereafter he pursued post-graduation in Industrial Engineering and started his career with BHEL, before joining NIIT in 1985.He serves on the boards of the company’s overseas subsidiaries and is the Chairman of the domestic joint venture with ESRI Inc. He is also a director on an innovative venture, Hole-in-the Wall Education Ltd, enabling technology to be deployed for educating the masses, and serves on the Board of Management of NIIT University, a not for profit institution. He is active in industry forums and an elected member of the Nasscom Executive Council.
NIIT Technologies is a leading global IT solutions organization servicing customers across the Americas, Europe, Asia and Australia. NIIT Technologies services clients in travel and transportation, banking and financial services, insurance, manufacturing and media verticals, offering a range of services including Application Development and Maintenance, Infrastructure Management, and Business Process Management. Focused on Digital Services, the Company is helping businesses design agile, scalable and digital operating models.
Replying to Yash Ved of IIFL, Arvind Thakur says "The edge in our business is a result of our agenda make the business smart through automation, scale our Digital business, and invest in our own industry platforms.”
What is driving the growth for NIIT Technologies across all geographies?
The growth during the year came on the back of increased international business particularly within the BFSI sector. The focus on Digital Services helped expand business across all geographies.
Growth was accompanied by improved operating margins which expanded through the year.
What are the new Innovations at NIIT Technologies?
The edge in our business is a result of our agenda, making the business smart through automation, scale our digital business, and invest in our own industry platforms.
With respect to automation we have put together “Excelerate” which is our smart enterprise automation platform entered into a partnerships with many tool vendors including with UI Path a leading provider of Robotic Process Automation software.
In Digital services we launched “Digital Foresight” which is a unique analytics capability using advanced data science to drive revenues for our clients.
We enhanced our industry platforms “AdvantageSuite” that allows organizations to cope with the accelerating rate of change of the Insurance industry and “MonaLisa” a revenue accounting platform for Airlines which also embraces flight operations and route profitability.
How are companies harnessing the power of Digital Technology?
Digital Technologies enable our clients to deliver a superior experience to their customers. They leverage the power of social, mobile, analytics and cloud and services to integrate them with their legacy systems. We have articulated our digital offerings across: Digital Experience, Digital Integration, Analytics and Cloud.
What is the company's vision?
Our vision is to be the “first choice” for the customers in the segments we serve. The company’s customer-centric business strategies deliver exceptional value, which is achieved through sustained investments in domain specific competencies and platforms at highest levels of process maturity. The digital world requires us to be innovative and lead our clients on this journey. To this effect we have articulated our service vision in a simple phrase, “New Ideas. More Value”.
Your focus area and growth strategy?
Our growth strategy is to “focus and differentiate”. Our services address specific select industry segments and this is our USP. These include travel & transportation, banking and financial services, insurance and manufacturing/distribution. This focus has enabled us to build deep domain understanding, an understanding of industry specific platforms, and creation of industry specific IP. We compete on the strength of our specialization brought about by this sharp focus on select industry segments.
Comment on your capex plans?
There are no major capex plans for FY17, given that the second phase of our campus in Greater Noida has been completed with the operationalization of the new development facility.
Capex would be required for business as usual to support growth or any project based requirements.
What is your revenue mix?
For FY16, US had a robust growth of 17%, representing 46% of total revenue mix. EMEA grew by 8% during the year resulting in 34% contribution to the revenue. APAC contributed 10% of total revenue mix. The India revenue share reduced to 10% declining 14% YoY, as a result of reduced focus on government business.
Further, BFSI grew 29% during the year, increasing the revenue share to 38% from 33% last year. Travel and Transportation contributed to 35% of revenues.

Manufacturing/distribution share of revenues stood at 8% and government at 4% of revenues for the year.
Digital revenues contributed to 15% of the overall mix.

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