“TCS has been helping enterprises pursue their Business 4.0 aspirations, leveraging AI, ML and the cloud to innovate business models, mass personalize interactions and reimagine experiences across the entire customer journey,” said Dinanath Kholkar, Global Head, Analytics and Insights, TCS. “This recognition as a Leader is a reflection of our vision and strategy, capabilities, ability to execute and the resultant market success.”
According to the report, “AI is a central theme running through TCS’ Business 4.0™ thought leadership framework that envisions future organizations as 'intelligent, agile, automated, and on the cloud' as well as its Machine First Delivery Model (MFDM™) the key tenet of which is to give machines the first right of refusal in business operations and decision making.” It goes on to say that “TCS taps into its CoInnovation Network (COIN™) and TCS Pace Ports to drive collaborative marketplace innovation into its AI solutions and research around the future of AI and its contribution to society.”
TCS offers a comprehensive portfolio of AI-related services and solutions catering to every business stakeholder, and spanning consulting and advisory, model management, systems design, and implementation. It helps enterprises pursue innovative business models or transform operating models using its Machine First approach. This framework uses a combination of IoT, machine vision, conversational systems, ML and AI to enable autonomous behaviors capable of sensing, thinking, and responding.
“As AI moves from a 'nice to have' capability to an essential component of the future enterprise, organizations increasingly need partners with expertise and solutions to help clear the many hurdles standing between pilot projects and deployment at scale," said Jennifer Hamel, Research Manager, Analytics and Intelligent Automation Services, IDC. “TCS' end-to-end AI IT services portfolio, investments in innovation and R&D, and efforts to hire and retain top performing AI talent contributed to the company's positioning as a Leader in this IDC MarketScape for Worldwide Artificial Intelligence IT Services.”