Canara HSBC Oriental Bank of Commerce Life Insurance Company won the "Technology Maturity Award" by Fintelekt, SP Media, at the esteemed 'Indian Insurance Awards 2014' held in Mumbai.
As a part of the endeavour to recognize the efforts of companies in the Insurance sector, the awards acknowledge the initiatives taken by insurers to make their services technologically advanced.
Prioritizing the convenience of 60 million customers of its distributor banks, the organization has dedicated itself to adoption of new technological solutions. The company has maintained the commitment on delivering exceptional services to this customer base across 7000 branches, and has also steadily upgraded digital services to ensure the business keeps up with the current momentum in technological advancement.
The firm has persistently taken the lead, setting an example for its peers, in introducing a sophisticated, IT-enabled policy administration system. The backbone of the company is their constant endeavour to make a paradigm shift from manual and paper-based procedures, to more effortless and efficient digitized processes. For instance, the firm launched the award winning Policy Servicing Workflow System that enabled the company to fully systemize the Policy Servicing process and digitize the entire life cycle end to end to enhance customer satisfaction.
S B Mathur, Former Secretary General Life Insurance Council, and Shirish Pathak, CEO, Fintelekt gave the award for Technology Maturity in Life Insurance to John Holden, Chief Executive Officer, Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited.
Indian Insurance Awards honour excellence and the commitment of top Indian Insurance Companies
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