Keys Hotels earns TripAdvisor 2014 Certificate of Excellence

Earlier this year, our Earlier this year, our hotel in Mahabaleshwar, Evershine-A Keys Resort, Mahabaleshwar also won the TripAdvisor Travellers' Choice award 2014.

June 21, 2014 2:00 IST | India Infoline News Service
Keys Hotels have recently been applauded with a prestigious TripAdvisor 2014 Certificate of Excellence. Four properties under Keys Hotels brand viz. Keys Hotel, Pimpri - Pune, Keys Hotel-Kattima, Chennai, Ronil-A Keys Resort, Goa and Evershine-A Keys Resort, Mahabaleshwar have been conferred with Certificate of Excellence. Keys Hotel, Pimpri and Keys Hotel-Kattima, Chennai have received the award for the first time while Evershine-A Keys Resort, Mahabaleshwar have won a hat trick by winning consecutively for 3 years since 2012, 2013 and 2014. Earlier this year, our Earlier this year, our hotel in Mahabaleshwar, Evershine-A Keys Resort, Mahabaleshwar also won the TripAdvisor Travellers' Choice award 2014.
TripAdvisor Certificate of Excellence honors hospitality excellence and is extended to qualifying businesses worldwide. This prestigious award is bestowed to only the chosen group of hotels worldwide for their distinct and relentless efforts for providing best of services and maintaining best standards at all times. The reviews and the star ratings given by the TripAdvisor travelers are the central deciding factors for this certificate. Only the top-performing businesses listed on Trip Advisor receive this prestigious award.
When choosing its winners for the Certificate of Excellence, TripAdvisor uses a proprietary algorithm that takes into account the review and star ratings. The criteria for reviews and ratings include the sleep quality, rooms, service, value for money and cleanliness in the property. To qualify for a Certificate of Excellence, the businesses must sustain an overall TripAdvisor bubble rating of at least four out of probable five, and must have been listed on Trip Advisor for at least 12 months. The volumes of current reviews within the last 12 months are also considered.
Quoting on the achievement, Anshu Sarin, COO, Berggruen Hotels said, It is an absolute honor to receive a Certificate of Excellence by the worlds largest travel site for our four properties under the Keys brand. We at Keys Hotels, indeed strive to maintain the standards which we have set for our
hotels in India  and work towards raising the benchmark everyday. This award is sheer pride for us; a glad appreciation which we have received as a symbol to our efforts which are being well recognized at large both, by the guests and by the critics.
TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence, said Marc Charron, President of TripAdvisor for Business. The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travelers a great customer experience.

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